Accelerate Growth and Reduce Cost with Standard Services
The OC Process
Our productization model leverages your existing model for client value delivery to identify opportunities to for a productized offer. We then work with the business to standardize an initial offer, develop value based pricing and messaging, build out a Go-to-Market plan in your system.
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Understand Current Customers
Leverage existing client delivery and customer interviews to understand highest value, repeatable elements of your service
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Value Alignment
Based on findings map competition and ideal customer profile back to company strengths to define a differentiated offer and work with leadership on standard deliverables.
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Value Based GTM Plan
Build value based pricing, messaging and collateral aligned to the needs of the ICP and the outcomes of the offer.
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Sales Process and Ops
Outline specific processes for prospect list building, meeting generation, qualification and follow up communication. Define sales stages and forecast methodology.
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Execution and Iteration
Business needs and client needs change over time. Messages, value stories and product sets need to change with them in order to stay relevant and be effective.
Why Build a Standard Offer?
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Accelerate new business acquisition
Value proposition targeted at specific use case enables direct selling
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Improve margins
High cost labor to move to QC role while lower cost labor operates on SOPs
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Value vs Time based Pricing
Understanding the problem your are solving upfront allows you to justify cost and stand firm on price
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Be more selective about custom work
Standardized offers increase opportunities for land and expand selling
Targeted Offerings
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Clear deliverables
More clients, time and money
Barriers to Standardizing
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Existing Operations
Custom work requires that partner involvement at many steps. The core business can't suffer while building the new.
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Market Validation
Hard to know which element of your existing value is the most marketable and how to distill it down to something discrete.
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Building Delivery Scale
Reverse engineering value delivery and delegating critical tasks require a different lens on the business.
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Selling Value
The process of selling standard services based on value is significantly different than selling custom work.
The OC Difference
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Primary Focus and Proven Success
- Decades of focus on standardizing service value delivery and communication
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Data Driven Process to Optimize Results
- We leverage you real data in our hypothesis creation and test our hypotheses to maximize output
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Time to Value
- Our process focuses on quickly developing offers that target pain points your prospects are feeling now and getting them through the door.
Case Study
GenRevv, a generalist marketing agency, offered custom services including outsourced CMO and pay-for-service agency work. Despite successfully generating investor leads for real estate firms, they struggled with scaling, standardizing offers, and value-based pricing. After a failed collaboration with a lead generation service, they turned to OC for assistance in transforming their business model.
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Engage OC
Goal of determining how to turn early proof of value into scalable offer
September 2022 -
Launch Standard Offer
Value based pricing, upfront billing, minimal customization
October 2022 -
Increase Price
50% price increase on initial fee based on value confirmation and market power
November 2022 -
Product Expansion
Value based pricing, upfront billing, minimal customization
Q1 2022
6 Months of Selling
